Privacy Policy

Last Updated: March 2, 2026

1. Introduction

DINGX LLC ("we," "our," or "us") operates dageno.ai (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our AI SaaS platform.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Information You Provide Directly

Account Information: Name, email, company, phone number, payment information
Profile Data: Subscription tier, usage preferences, API keys
Communication Data: Emails, support tickets, feedback, survey responses

2.2 Information Collected Automatically

Usage Data: Pages visited, features used, time spent, actions performed
Device Information: Browser type, IP address, device type, operating system
Cookies & Tracking: Session data, preferences, analytics

2.3 Third-Party Data

We may receive information from Google, ChatGPT, Perplexity, Gemini, and other AI platforms to provide our services (brand mentions, rankings, citations).

2.4 Google Integrations (Google Analytics 4 & Google Search Console)

If you choose to connect your Google account to Dageno, we may request access to certain Google services such as Google Analytics 4 (GA4) and Google Search Console (GSC) via Google OAuth. This access is optional and can be revoked at any time.

Data we may access:

GA4: aggregated analytics data such as traffic, page performance, events, and conversion-related metrics (as permitted by the authorization you grant).
GSC: search performance data such as queries, clicks, impressions, average position, indexing coverage, and related site properties (as permitted by the authorization you grant).

How we use this data:

To provide, maintain, and improve Dageno features such as dashboards, reports, monitoring, and performance insights.
To help you understand your website's performance across search and AI-driven discovery workflows.

We do not sell Google user data. We do not use Google user data to serve ads. We access and process this data only to provide the Services you request and as authorized by you.

Google API Services User Data Policy: Our use and handling of information obtained from Google APIs will comply with the Google API Services User Data Policy, including the Limited Use requirements.

3. How We Use Your Information

We use collected information to:

Provide, maintain, and improve our Services
Process payments and manage subscriptions
Send transactional emails (confirmations, updates, alerts)
Respond to your inquiries and support requests
Analyze usage patterns and optimize performance
Connect and analyze third-party analytics data (e.g., GA4 and GSC) when you authorize access, to generate reports, dashboards, and performance insights for your brand.
Comply with legal obligations
Detect and prevent fraud or security issues
Send marketing communications (with your consent)

We do not sell your personal data. We may share information with:

Service Providers: Payment processors, hosting providers, analytics tools
Business Partners: AI platforms (ChatGPT, Perplexity, Gemini) to fetch your brand data
Legal Requirements: Law enforcement or regulators when legally required
Business Transfer: In case of merger, acquisition, or bankruptcy

5. Data Retention

Active Accounts: We retain data while your account is active
Deleted Accounts: Data is retained for 30 days, then permanently deleted
Backups: Backup copies may be retained for up to 90 days
Legal Holds: Data may be retained longer if required by law

6. Data Security

We implement industry-standard security measures:

SSL/TLS encryption for data in transit
Password hashing and encryption at rest
Regular security audits and penetration testing
Access controls and employee training
Incident response procedures

However, no security is 100% guaranteed. Use strong passwords and report suspected breaches immediately.

7. Your Rights & Choices

Right to access your personal data
Right to correct inaccurate information
Right to delete your data (right to be forgotten)
Right to restrict processing
Right to data portability
Right to object to processing

You can disable cookies in your browser settings. Note: Some features may not work properly without them.

7.3 Marketing Communications

You can unsubscribe from marketing emails via the unsubscribe link in any email.

7.4 Google Account Connections (GA4 / GSC)

You can disconnect your Google account at any time within your Dageno settings. You can also revoke Dageno's access from your Google Account security settings. After revocation, we will stop accessing new data from Google APIs. Any previously stored data will be retained and deleted in accordance with this Privacy Policy.

8. Children's Privacy

Our Services are not intended for users under 13 years old. We do not knowingly collect data from children. If we discover we've collected data from a child, we will delete it immediately.

9. International Data Transfers

DINGX LLC is based in the United States, and your information is collected and processed in the United States. If you are accessing our Services from outside the United States, please be aware that your data may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

By using our Services, you consent to the transfer of your information to the United States and other countries, which may have different data protection laws than your country of residence. Where required, we implement appropriate safeguards for such transfers, including Standard Contractual Clauses (SCCs) approved by relevant authorities, to ensure your data remains protected in accordance with this Privacy Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or a prominent notice on our website. Your continued use after changes constitutes acceptance.

12. Contact Us

For privacy concerns or to exercise your rights, contact:

DagenoAI
United States
Email: privacy@dageno.ai
Response Time: 30 days